FAQs

Will this fit?

Check your door type, thickness, and lock specs before buying.

How to measure?

Measure door thickness and lock dimensions carefully to ensure compatibility.

What if unsure?

Send us photos of your door and current lock, and we’ll help confirm if it fits.

Installation help?

We provide guidance to make installation as smooth as possible.

How do I contact support?

You can contact us through the support form on this website. Please include your product model, order platform, order ID, and clear photos or videos of the issue.

What if it doesn’t fit?

Contact us with details, and we’ll assist with returns or alternative options.

Get in Touch

We're here to help to deal with your problems.

Phone Number/Whatsapp

+86 136 0677 9276

Email

support@jodays.com

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Hangzhou Jodays Technology Co., Ltd.

Every lock must meet or exceed the highest international safety and durability standards before it leaves the factory floor.

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